In a game-changing move for tech enthusiasts, Sony has unveiled a new warranty policy aimed at addressing one of the most persistent concerns surrounding OLED technology: burn-in. As of January 27, 2025, the company has extended the warranty for its InZone M10S OLED monitor to three years, now explicitly covering burn-in issues. This bold decision not only underscores Sony’s confidence in its latest OLED advancements but also sends a clear message to consumers about its commitment to product reliability.

For OLED users, burn-in—a phenomenon where static images can leave faint residual marks on the screen after prolonged display—has been a constant worry. This is especially true for gamers and professionals who frequently view static elements like HUDs, taskbars, or productivity tools. While OLED technology has evolved significantly to reduce the likelihood of burn-in, the possibility has remained a sticking point for many potential buyers. With this warranty update, Sony is offering peace of mind to those on the fence about investing in OLED.

The updated policy applies to the InZone M10S, a 27-inch OLED monitor introduced in September 2024 alongside Sony’s M9 II LED model. At launch, both monitors came with a one-year limited warranty that left some consumers uncertain about their long-term durability. By revising its warranty to include three years of burn-in coverage, Sony joins a growing list of manufacturers responding to market demand for greater protection.

“This move showcases Sony’s commitment to delivering not just cutting-edge technology but also reliability,” said Umar Shakir, a tech journalist for The Verge.

Sony isn’t alone in taking steps to reassure OLED consumers. The trend gained traction earlier in the decade as brands sought to allay concerns about burn-in. Alienware, for example, was an early leader in this space, introducing burn-in coverage for its 34-inch QD-OLED monitor in 2022 and following up with a similar policy on its 27-inch 4K OLED model launched in 2025. LG also updated its policies in 2023, a shift applauded by reporters like Sean Hollister of The Verge, who advocated for more transparent warranty terms in the OLED market. Other players, such as MSI and Asus, added burn-in coverage in 2024, while Samsung’s approach remains selective, offering burn-in protection for specific models like the 32-inch Odyssey OLED G8.

For Sony, this warranty update represents more than just a marketing advantage. It sends a powerful message to consumers about the company’s confidence in its OLED technology and its responsiveness to customer concerns. Burn-in has long been a dealbreaker for many buyers, especially those wary of investing significant sums in hardware that might degrade over time. By eliminating this barrier, Sony is helping to reshape consumer perceptions of OLED durability.

Tech journalist Sean Hollister, credited with influencing LG’s warranty shift in 2023, called Sony’s decision “a win for consumers.” He emphasized that “it’s encouraging to see brands recognize the need to stand behind their flagship products. That builds trust, and trust is everything in tech.”

The updated warranty comes at a time when OLED monitors are increasingly accessible, bringing their signature vibrant colors, deep blacks, and unmatched picture quality into more homes and workspaces. As competition heats up among display manufacturers, companies like Sony are raising the bar for customer care, reaffirming that high-quality technology can—and should—come with robust support.

For potential buyers, this announcement underscores the importance of scrutinizing warranties before investing in OLED displays. Unlike standard coverage, burn-in protection is still not ubiquitous across all brands or models. Understanding the fine print can make a significant difference in long-term satisfaction.